Question for hair dressers? really need some advice!!?

I went to a salon to get my hair highlighted yesterday, i asked and paid for a PARTIAL highlight, I told the stylist i wanted it DARK blond, and I also gave her a picture. I had about 3 inches of my roots growing in from when I last dyed it red, by a different stylist.. well, the highlights came out TWO different colors,, as she was cutting my hair i started to notice that it was lighter than i wanted it, and I specifically told her i was getting nervous about the color and that I might call her soon to tone it down, and she said that would be fine. when i got home, i saw that the part that was on my roots was almost PLATINUM blonde, and the part that was on the rest of my hair was a golden blonde! it was hideous,,,i didnt notice it till i got home, After she cut my hair she basically moved on to her next client, and sent me to a different stylist to blow dry and style, she never even asked what I thought of it! so as soon as i get home, i call back to schedule appointment to have her fix her obvious mistake. I went in today and asked her to just dye it light brown all over b/c i really didn't like it at all, so she does, and it turns out great, and so i left, I was under the impression that if a stylist screws up your hair, it is their job to fix it at no cost...about 2 hours later i get a call from them saying I left without paying..not only that,, but that they made a mistake and only charged me for a partial highlight , and that she actually did a 3/4 highlight!! which i did NOT ask for. wow i have never gotten such horrible service,,,are they in the wrong here?Question for hair dressers? really need some advice!!?
Well...first of all, if a stylist messes up your hair, it is their job to fix it, usually free of charge. Any places that I have worked for does just that. If someone isn't happy with what they asked for, then it is fixed...no questions asked. I also feel that it was their mistake for not charging you for the right service. It isn't your fault that they screwed up when charging you for what they did, especially if you wanted a partial and they did more.





Hope you get something resolved.

natural beauty